Why us?

It can be a difficult decision when choosing between different experts in regards to the different types of assessments and treatments they offer. We pride ourselves on providing gold-standard assessment and treatment techniques, keeping up with the latest developments in neuroscience, neuropsychology and clinical psychology. But the big question is, what makes us different?:

Why choose HighQ

 

  1. Our clinicians that conduct neurocognitive assessments all have masters level training in Clinical Neuropsychology. That is, not only do they have the standard 4 year psychology degree and registration as a psychologist but they also have 2 year university level training in conducting cognitive assessments and working in rehabilitation/remediation settings. When considering someone to conduct neuropsychological testing this level of qualification should be considered.
  2. As we have a strong team of clinical neuropsychologists we have a very extensive and updated neuropsychological test library. This means we have a broad range of cognitive tests, not just the standard IQ and academic tests many psychologists have. That is, we have tests of attention, memory, planning/organisation, visual processing, auditory processing etc. If you have concerns about any of these areas make sure that the person doing the assessment has the relevant tests as many people are surprised when they complete testing for ADHD with a psychologist only to realise that no attention tests were done because the psychologist did not have a complete neuropsychological test library.
  3. We offer a very large range of therapies and work in a multi-disciplinary team. It is important when choosing the correct centre to make sure that not only can the person assess the disorder and skills of concern, but they can also treat any issues found.  Know up front if you want medication or a non-medication alternative, and make sure the person you are seeing is able to give the types of therapies you would prefer (to avoid referral on elsewhere and wasted time and money).
  4. We offer remote out-of-office consultations, and have options for remote and online therapy. As we recognise that many people live far away from our centres we are now offering remote consultations where it is not feasible to get into the centre. Whilst in-person assessment and therapy is most likley to be better, we recognise it is not always possible for people who live remotely and are happy to make excellent healthcare accessible to all (as long as you have a good internet connection).
  5. We try and keep short waitlists. We have a rule in our practice that we always try and offer assessments within 4 to 12 weeks. We realise that many centres waitlists can go over 12 months, but we have a policy when our waitlist gets too long to take on new staff. We do not think it is acceptable for people with significant disorders to have to wait a year for assessment and want to be able to offer prompt assessments to anyone in need.
  6. We try and understand not only the symptoms of a problem, but we explore the causes of the symptoms and try and treat at that level. There is a shift in medicine from treating the symptoms to finding the root cause. For example, rather than medicating for an attention issue and masking the symptoms, medicine is moving towards understanding why that attention issue has occurred and treating potential causes such as a poor diet/ nutrient absorption, poor sleep, visual or auditory processing issues, anxiety, depression or even environment toxins.
  7. We aim to provide longer-term solutions than quick fixes. In all our therapies we aim to find solutions that are the most long-term. For example, in psychological therapy we aim to give strategies and tools you can use independently, so you do not become dependent on sessions. We also prefer to trial therapies such as neurofeedback over medication as a starting point, as research has shown good stabilisation of brain functioning once therapy has been removed, unlike medications where the effects disappear shortly after it has been stopped.